Winter Fuel Payment - report a change in circumstances

Part of: Winter Fuel Payment

If you're eligible for a Winter Fuel Payment, you need to report any changes in your personal circumstances as this might be relevant to the payment you receive. You also need to report any changes in your household.

Changes you need to report

If your circumstances change this may affect whether you qualify for Winter Fuel Payment or the amount you can get.

Report any change of circumstances as soon as possible. If you cancel your payments, you can change this at any time.

You need to report changes such as:

  • you or someone else eligible for Winter Fuel Payment moves in or out of your house
  • you or someone else eligible for Winter Fuel Payment moves into or goes to live in a care home
  • someone who was eligible for Winter Fuel Payment in the household dies
  • you change your bank account details
  • you move abroad
  • you stop getting a benefit
  • you want to cancel future payments
  • you want to return a payment

How to report a change in circumstances

To report a change in your circumstances, you should contact the Winter Fuel Payment Centre between 09:30am and 3:30pm, Monday to Friday.

If you live in the EEA and Switzerland

If you live in the EEA or Switzerland and you need to contact someone about a change in your circumstances, you should contact the Winter Fuel Payment Centre.

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