Universal Credit explained — after your claim is submitted

The video explains what happens after you’ve made your online Universal Credit claim. You’ll find out when you’ll receive your first payment and how often you’re paid, and where to get financial support if you need help before you get your first payment.

The following video is also available with British Sign Language (BSL) and Irish Sign Language (ISL).

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

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Universal Credit explained — after your claim is submitted

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Messages

What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment