Careers Service

The Careers Service provides an impartial, all-age careers information, advice and guidance service, to help young people and adults make informed choices about their future career paths. Find out below how you can contact one of the Careers Service's professionally qualified careers advisers.

You should contact your local office by webchat or phone to make an appointment before attending in person. Also, the Careers Service offices in Belfast and Londonderry are temporarily closed. Careers Service apologises for any inconvenience.

Privacy notice

To find out how the Careers Service gathers and safeguards your personal information go to:

Careers Service Privacy Notice

Webchat

For advice and guidance on your careers options chat online with a careers adviser .

Careers Guidance application for young people

Complete the Careers guidance application for Young People for free careers guidance.

Careers guidance application for adults

Complete the Careers guidance application for adults for free careers guidance.

Ask Careers a question

Use the Careers Service online form to ask Careers a question.

Telephone

Telephone: 0300 200 7820 (Monday to Friday 9.30 am to 4.30 pm).

Contacting 08 and 03 numbers

Find your local careers office

Select your nearest office for contact details and opening hours:

Interview satisfaction survey

If you have had a careers guidance interview, the Careers Service would value your feedback. Fill in the online survey to help it improve the service:

Careers Service Feedback Questionnaire

Safeguarding policy

The Careers Service is committed to practice which protects children and adults. Its safeguarding policy and procedures is available below:

Careers Service safeguarding policy and procedures

If you want to speak to a member of Careers Service staff about a safeguarding issue, telephone 0300 200 7820 and ask to speak to one of the Careers Service Safeguarding Officers.

If you live in England, Scotland or Wales

Careers Service provide careers information, advice and guidance to people living in Northern Ireland. If you live in other parts of the UK, visit:

Help improve this page - send your feedback

What do you want to do?

report a problem

leave feedback

ask a question

Report a problem

Which problem did you find on this page? (Tick all that apply)

A link, button or video is not working

There is a spelling mistake

Information is missing, outdated or wrong

I can't find what I'm looking for

Another issue

You will not receive a reply. We will consider your feedback to help improve the site.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Tell us more about the problem you're having with the nidirect website.

Enter your feedback

What is your question about?

Choose a topic for your question:

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

Restrictions or regulations — contact the Department of Health
Travel advice (including self-isolation) — contact the Department of Health
Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

Extra comments (optional)