Access Travel Wallet

The Access Travel Wallet scheme helps make journeys by bus or train easier for passengers with learning, hearing or visual needs. The free wallet carries information about a passenger’s special needs, which can be shown to a bus driver or railway staff when boarding.

Available to others

The wallet is available for anyone who finds public transport difficult to use and passengers whose first language is not English.

As well as being free of charge to individuals, Access Travel Wallets are available free to:

  • disability organisations
  • special schools
  • charities and organisations involved in training people who have learning disabilities, people with autism, or who have a vision or hearing impairment

About the wallet

The wallet is designed to carry information that the holder may consider helpful to share with bus drivers or railway staff when using public transport.

With its yellow fluorescent cover, it is easily recognisable and has credit card-sized plastic pockets.

Each wallet can be easily tailored to the individual needs of the owner. It can be used to show written phrases or pictures to describe, for example, where the user wishes to travel.

It can also be used to conveniently hold the user's travel ticket or travel pass.

How to get an Access Travel Wallet

To get an Access Travel Wallet or quantity of wallets, contact the Department for Infrastructure - accessible transport office.

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