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  2. People with disabilities
  3. Everyday life and leisure

Everyday access

  • Access to everyday services
  • Cinema access and concessions
  • Communication support for deaf people
  • Pedestrian facilities for people with visual impairment
  • People with disabilities: leisure at home
  • People with disabilities: performing arts
  • People with disabilities: visiting places of interest
  • People with disabilities: voting in elections
  • Your rights if you have a disability

 

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    Popular in everyday access

    • Your rights if you have a disability
    • Access to everyday services
    • Communication support for deaf people
    • Pedestrian facilities for people with visual impairment
    • Cinema access and concessions
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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    What to do next

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email     dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email     customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    What to do next

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    What to do next

    For queries or advice about careers, contact the Careers Service.

    What to do next

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    What to do next

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    What to do next

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    What to do next

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    What to do next

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    What to do next

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    What to do next

    For queries or advice about employment rights, contact the Labour Relations Agency.

    What to do next

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    What to do next

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    What to do next

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    What to do next

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    What to do next

    For queries or advice about passports, contact HM Passport Office.

    What to do next

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    What to do next

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    What to do next

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    What to do next

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    What to do next

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    What to do next

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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