Debt Management enquiry

Within the Department for Communities, Debt Management has responsibility for recovering overpayments of benefit. You can use this form to make an enquiry to Debt Management.

You can find out how personal information you give to Debt Management (Department for Communities) when using this service will be handled by viewing its privacy notice.

Your details

Full name

Are you the customer?

Yes

What is the customer's full name?

What is your relationship to the customer?

Please note, Debt Management will only respond to your query if we hold the respective customer consent for you to act on their behalf or if you are a Next of Kin dealing with deceased affairs.

Debt reference number (optional)

This may be found on a letter from Debt Management

Contact details

Address

Postcode (optional)

Contact telephone number

Mobile number (optional)

Email address

Enquiry details

What is your query about?

Please briefly specify the subject of your query

Enter your query

Give us as much information as you can. That will help Debt Management to get back to you as soon as possible. Do not include personal or financial information such as date of birth, National Insurance number, or bank and credit card details.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

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Debt Management enquiry

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What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment