Welfare Supplementary Payments Team
Due to Covid-19. The Department for Communities is experiencing a very high volume of calls. It may take longer to answer your call.
Welfare Supplementary Payments are available to support people who may lose out under Welfare changes in Northern Ireland.
For information on Welfare Supplementary Payments, visit Support for those affected, or phone or write to the Welfare Supplementary Payments team using the contact details below.
Castle Court, Royal Avenue
Telephone lines are open Monday to Friday 9.00 am to 4.00 pm excluding Public and Bank Holidays.
If you use sign language
You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Welfare Supplementary Payments Team:
To use the video relay service:
- Check that you can use the BSL video relay service
- Check that you can use the ISL video relay service
- contact Welfare Supplementary Payments Team via the video relay service
- The interpreter will check whether you require BSL or ISL.
This service is for Northern Ireland residents only.