Driver & Vehicle Agency - Business Support Unit

Due to the impact of Covid-19, the DVA has limited capacity to answer customer queries and there is currently no counter or phone service available. Should you need to get in touch with the DVA on an urgent matter, use the e-mail provided below. This e-mail address will be monitored but due to ongoing pressures on services and staff, it may take longer than usual for a response to be provided. The DVA apologises for any inconvenience caused and will endeavour to reply to your query as soon as possible.  Email: dva.customerservices@infrastructure-ni.gov.uk. For the most up to date position on DVA service availability, please visit the Coronavirus (Covid 19) and motoring page.

Contact details for the Driver & Vehicle Agency's (DVA's) Business Support Unit who provide advice as to whether driving instructors and motorcycle instructors are approved by the DVA.

DVA Business Support Unit
Balmoral Road
Malone Lower
Belfast
BT12 6QL

Phone: 028 9054 1836 to check if a driving instructor is approved by DVA

Phone: 028 9068 5203 to check if a motorcycle instructor is approved by DVA

Email: ADIOnlineCorrespondence@infrastructure-ni.gov.uk

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