Debt Management

Debt Management's role is:

• to recover overpaid benefits 
• make deductions from benefits for public utility debts
• to recover Social Security loans for:
  • social fund
  • discretionary support 
  • support for mortgage interest
• recover overpayments about Welfare Supplementary Payments
• recover benefits as a result of personal injury claims and associated health services charges

You can use the online form to contact Debt Management:

• Debt Management form

You can write to Debt Management at:
Department for Communities
PO Box 2136
Belfast
BT1 9RW

Textphone number: 0800 587 2986 (for deaf or hard of hearing users and customers with speech difficulties)

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Debt Management:

To use the video relay service:

• check that you can use the video relay service
• contact Debt Management via the video relay service 

Please note this service is for Northern Ireland residents only.

For enquiries about the recovery of overpaid benefits, including Direct Earnings attachments:
Phone: 0800 587 1322

For enquiries about deductions from benefits for public utility debts:
Phone: 0800 587 2982

For enquiries about the recovery of Social Fund loans;
Phone: 0800 022 4250

For enquiries about the recovery of Discretionary Support loans:
Phone: 0800 587 2983

For enquiries about the recovery of Support for Mortgage Interest payments: Phone: 0800 587 2984

For enquiries about overpayments of Welfare Supplementary Payments:
Phone: 0800 587 2985

For enquiries about recovery of benefits for health service as a result of a personal injury claim and associated health service charges, see Compensation Recovery Scheme.

Opening hours

Monday to Friday, 9:00 am to 5.00 pm

Additional information

• Contacting 08 and 03 numbers