Finance Support Service (in times of crisis and need)
If you have a financial crisis you can apply for Discretionary Support or a Short Term Benefit Advance via a dedicated freephone service.
The Department for Communities also offer an appointment based face to face service for vulnerable claimants in each of their Jobs & Benefits offices. Vulnerable claimants include people who may find it difficult to access telephony because of learning problems, mental illness or difficulty communicating.
Lines are open Monday to Friday, 8.00 am to 6.00 pm
For more information, please visit the Extra financial support page.