Driver & Vehicle Agency - Passenger Transport Licensing Division
Due to the impact of Covid 19, the DVA is currently unable to answer calls or e-mails from customers. DVA is looking at an alternative contact process and apologises for any inconvenience caused.
The Passenger Transport Licensing Division deals with licensing issues for vehicles that carry paying passengers, such as taxis and buses.
There are separate email addresses for taxi licensing and bus licensing:
- buses: firstname.lastname@example.org
Available from 9.00 am to 5.00 pm, Monday to Friday except bank holidays.