Driver & Vehicle Agency - Certificate of Professional Competence (CPC) section

Due to the restrictions imposed to prevent the spread of Covid 19, some DVA services are operating at limited capacity.

For further details and the most up to date position on DVA service availability visit the Coronavirus (Covid 19) and motoring page.

Driver & Vehicle Agency is responsible for licensing and testing vehicles and drivers in Northern Ireland. This page has contact details for the Driver CPC section.

Contact the CPC section if your Driver Qualification Card (DQC) is lost or stolen. You can contact them by phone or email to order a new or replacement DQC, or you can post the application form and the fee to the address below.

If you are emailing, put 'DQC enquiry' in the subject field.

There is a £25 fee to replace and issue new cards. The application form can be found at the link below:

CPC Section
DVA
County Hall
Coleraine
BT51 3TD
Phone: 0300 200 7861

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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rating@lpsni.gov.uk

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valuation@lpsni.gov.uk

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Mapping.Helpdesk@finance-ni.gov.uk

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For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.