Debt Management Northern Ireland

This service is for Northern Ireland residents only.
If you live in England, Scotland or Wales and need contact details for Debt Management go to: Department for Work and Pensions (DWP) Debt Management customer service

Debt Management's role is:

• to recover overpaid benefits
• make deductions from benefits (except Universal Credit) for public utility debts
• to recover Social Security loans for social fund, discretionary support,  
  support for mortgage interest
• recover over-payments about Welfare Supplementary Payments
• recover overpaid Universal Credit payments to landlords
• recover benefits as a result of personal injury claims and associated health services charges

More information about over-payments and how Debt Management Northern Ireland recovers them can be found at:

• Over-payments of benefits and financial support

Online form 

You can use the online form to contact Debt Management:

• Debt Management form

Textphone 

Textphone number: 0800 587 2986 (If you are deaf, have hearing loss or tinnitus, or have speech difficulties)

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Debt Management:

To use the video relay service:

• check that you can use the BSL video relay service
• check that you can use the ISL video relay service
• contact Debt Management via the video relay service

The interpreter will check whether you require BSL or ISL

Repaying and managing benefit money you owe online

Check if you can use the online service to repay and manage benefit money you owe

For enquiries about the recovery of overpaid benefits, including Direct Earnings attachments:

• phone: 0800 587 1322

For enquiries about deductions from benefits for public utility debts (except Universal Credit):

• phone: 0800 587 2982

For enquiries about Social Fund loans;

• phone: 0800 022 4250

For enquiries about the recovery of Discretionary Support loans:

• phone: 0800 587 2983

For enquiries about the recovery of Support for Mortgage Interest payments:

• phone: 0800 587 2984

For enquiries about over-payments of Welfare Supplementary Payments and over-payments of Universal Credit made to landlords:

• phone: 0800 587 2985

For enquiries about recovery of benefits for health service as a result of a personal injury claim and associated health service charges, see Compensation Recovery Scheme.

Opening hours

Monday to Friday, 9:00 am to 4.00 pm

More information

• Contacting 08 and 03 numbers