Consumerline

Contact details for Consumerline, a one stop shop offering free help and advice to Northern Ireland consumers. Consumerline helps you avoid scams, dodgy deals, make a complaint and stay informed with consumer law.

Due to the coronavirus situation,  Consumerline  has had to change the way it works, so it's taking longer than usual to answer calls or reply to emails.
Consumerline is working hard to answer customer enquiries and is doing its best to respond as quickly as possible.
However, currently it may be better to email your complaint/ enquiry to consumerline@economy-ni.gov.uk.
Consumerline will endeavour to answer your enquiry as soon as  it possibly can. Thank you for your patience

Phone: 0300 123 6262 (9.00 am to 5.00 pm, Monday to Thursday, and 9.00 am to 4.00 pm Friday)

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