Compensation Recovery Unit Northern Ireland

This unit recovers social security benefits and health service charges from compensators and insurers, paid because of an accident, injury or disease in cases where compensation is received. The Compensation Recovery Scheme does not recover in cases of criminal damage or injury cases.

You may contact the Department for Communities (DfC) Compensation Recovery Unit at the address below:
DfC Compensation Recovery
Mail Handling Site A
Wolverhampton
WV98 2JP
United Kingdom

Freephone:0800 587 2980

If you cannot speak or hear on the phone, you can use the Relay UK service. Call on 18001 then:0800 587 2980 or use the Relay UK app.

Email crsteam.belfast@dfcni.gov.uk

Opening hours

9.00 am to 4.00 pm, Monday to Friday

More information on Recovery of benefits, lump sum payments and health service charges.

For information about the Criminal Injuries Compensation Scheme, contact Compensation Services.

Contacting 08 and 03 numbers

British Sign Language (BSL) or Irish Sign Language (ISL)

To use the video relay service:

check that you can use the BSL video relay service
check that you can use the ISL video relay service
contact the Compensation Recovery Unit via the video relay service
the interpreter will check whether you need BSL or ISL

This service is for Northern Ireland residents.

Location

52.5868159, -2.1256587

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What to do next

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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For queries about:

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contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing, contact the DVA online

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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