Child Maintenance Service - Northern Ireland

The Northern Ireland Child Maintenance Service is responsible for making sure parents living apart from their children contribute financially by paying child maintenance.

Online

You can set up an account and manage your child maintenance case online or log into your account if you have already set one up.

Address 

Child Maintenance Service 24
Mail Handling Site A
Wolverhampton
WV98 2BU

Telephone

  • 0800 232 1956

Opening hours are:

  • Monday to Friday from 9.30am until 3.30pm

Sign Language

If you use sign language you can use the British Sign Language (BSL) or Irish Sign Language (ISL) video relay service.

To use the Child Maintenance Service video sign language relay service, you must:

This service is available Monday to Friday from 9:30am to 3:30pm

To use the video relay service you must allow access to the microphone and webcam/camera on your device.

Text relay 

For people with speech and hearing impairments.

  • 18001 0800 232 1956

Email

Don't send personal information as the email is not secure.

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

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Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 1377

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Contact your local Jobs & Benefits office

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Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email:
rating@lpsni.gov.uk

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valuation@lpsni.gov.uk

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CustomerInformation.LandRegistration@finance-ni.gov.uk

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Mapping.Helpdesk@finance-ni.gov.uk

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For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.