Due to COVID-19 the Department for Communities is experiencing a very high volume of Benefit calls. It may take longer to answer your call.
Contact details for the Bereavement Benefits section, who deal with all the enquiries about the payment of bereavement benefits
Bereavement Benefits, Mail Opening Unit
PO Box 42
Monday to Friday from 10.00 am to 4.00 pm
If you use sign language
You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Bereavement Benefits:
To use the video relay service:
- check that you can use the BSL video relay service
- check that you can use the ISL video relay service
- contact Bereavement Benefits via the video relay service
This service is for Northern Ireland residents only.
If you need to report the death of someone who was getting a social security benefit such as State Retirement Pension, Attendance Allowance, Employment Support Allowance or Disability Living Allowance you should ring the Bereavement Service: