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  • Breadcrumb

    1. Home
    2. Benefits and money
    3. Benefits and financial support
    4. On a low income

    Home heating oil support

    A new oil support scheme to support households in Northern Ireland with home heating oil opens on 9 September. Check if you are eligible to apply online for a £100 voucher to help you buy home heating oil. Only one voucher will be allowed for each eligible residential address.

    Eligibility 

    You may be eligible for the scheme if you use home heating oil as your main heating source and for at least one day of either qualifying period, you were: 

    • a resident in Northern Ireland 

    and

    • getting a qualifying benefit or you were a single person or a couple, including pensioners, with an annual income below £30,000 (this is the total net annual income you get after tax, national insurance or pension contributions have been taken off)

    Qualifying benefits include:

    • Pension Credit
    • Universal Credit
    • income-related Employment and Support Allowance
    • Disability Living Allowance
    • Personal Independence Payment
    • Attendance Allowance
    • Armed Forces Independence Payment 
    • the Constant Attendance Allowance element of Industrial Injuries Disablement benefit
    • the Constant Attendance Allowance or Mobility Supplement element of the War Pension Scheme

    If you are getting any benefits, a home heating oil support voucher will not affect your benefit claim. 

    If you fill in a self-assessment tax return, it will not count as income.

    Qualifying period

    The qualifying period is any day between Wednesday 1 April and Thursday 30 April 2026. 

    There will be a second qualifying period which will be any day between Sunday 1 November and Monday 30 November 2026. 

    You may not be eligible for the scheme if for the whole of the qualifying period, you are:

    • a nursing home resident
    • a care home resident
    • a hospital in-patient
    • a prisoner
    • outside of Northern Ireland 

    Applying online

    Awards for the home heating oil support scheme will not be made automatically. 

    You will need to apply online at this page.

    Applications to the scheme will open on 9 September and will close on 31 March 2027.

    If you are applying as part of a couple, or live in a multiple occupancy home, only one person should apply.

    If you need support to apply, there will be a helpline available, or you can get help at your local Jobs & Benefits office.  

    Questions about the scheme

    The Department for Communities is responsible for this scheme. 

    More information about the scheme will be available from 9 September. 

    If you have any other queries about the scheme, you can contact the department through their feedback form at: Feedback - Department for Communities .

    Information you will need to apply 

    To apply online you'll need your:

    • National Insurance number
    • own/ joint income details if you are not getting one of the qualifying benefits
    • contact email address or smartphone number 

    After applying, you may need to give more evidence to show:

    • the address on your application form is your main home
    • oil is the main heat source of your home
    • your income

    Protect yourself from scams

    nidirect is the only official website you can use to apply to the home heating oil support scheme. 

    You will never be asked for your bank details or to pay an amount of money to make a claim to the oil support scheme.

    If you get a message like this, it may be a scam. 

    You should report any suspicious emails or text messages asking for your bank details. 

    More useful links

    • Cost of living
    • Home heating oil price checker
    • Energy advice
    • Energy saving grants
    • Finance Support Service
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    On a low income

    • Accommodation service charges and Universal Credit
    • Benefits for higher education students
    • Christmas Bonus
    • Claim Social Fund Budgeting loan
    • Claiming Universal Credit if you're a student
    • Cold Weather Payment
    • Energy saving grants
    • Extended payment of Housing Benefit
    • Finance Support
    • Help to save
    • Help with health costs
    • Home heating oil support
    • Housing Benefit and Rate Relief for tenants
    • Mortgage Interest Run On
    • Rates Housing Benefit and Rate Relief
    • Repaying your mortgage interest on a low income
    • Support for Mortgage Interest
    • Universal Credit
    • Winter Fuel Payment

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or comments about a GP practice, contact the practice directly. If information about the GP practice is missing, outdated or wrong, email Business Services Organisation (BSO) at: professionalsupportteam@hscni.net.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing, contact the DVA online

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly. 

    Related sites

    • gov.uk
    • nibusinessinfo.co.uk

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