News

Exam results support for young people, parents and carers

Published: 20 July 2026
Get free advice to help consider your options after GCSEs or A/AS Levels
Fire and summer safety advice

Published: 03 July 2026
Stay alert to danger, take fire safety precautions and act responsibly
Thunderstorms weather warning - advice and information

Published: 30 June 2026
Thunderstorms forecast in some areas - Flooding Incident Line number 0300 2000 100
Help and advice for anyone affected by the recent disorder

Published: 12 June 2026
Information about support available, including housing, benefits and financial support

Other news items

Be aware of Giant hogweed and avoid contactPublished: 28 May 2026
Talk to someone if worried about mental wellbeingPublished: 12 May 2026
Important to talk about dying, death and bereavementPublished: 07 May 2026
Risks of playing in and around waterPublished: 23 April 2026
Taking steps to manage stress betterPublished: 22 April 2026
Dangers of starting a fire deliberately Published: 21 April 2026
Noah and Grace most popular baby namesPublished: 16 April 2026
Planned fuel protests - advice on travelPublished: 14 April 2026
Strong winds weather warning - information and advicePublished: 04 April 2026
Carbon monoxide dangers if camping, caravanning or boatingPublished: 02 April 2026

Help improve this page - send your feedback

What do you want to do?

report a problem

leave feedback

ask a question

Report a problem

Which problem did you find on this page? (Tick all that apply)

A link, button or video is not working

There is a spelling mistake

Information is missing, outdated or wrong

I can't find what I'm looking for

Another issue

This is the official government website for Northern Ireland. You will not receive a reply. nidirect will consider your feedback to help improve the site.

Do not include any personal or financial information, for example National Insurance, credit card, or phone numbers.

Tell nidirect more about the problem you're having with the website.

Enter your feedback

What is your question about?

Choose a topic for your question:

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or comments about a GP practice, contact the practice directly. If information about the GP practice is missing, outdated or wrong, email Business Services Organisation (BSO) at: professionalsupportteam@hscni.net.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing, contact the DVA online

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.

Extra comments (optional)

Translation help

Select a language

News

Featured news.

Exam results support for young people, parents and carers

Fire and summer safety advice

Thunderstorms weather warning - advice and information

Help and advice for anyone affected by the recent disorder

Other news items

Help improve this page - send your feedback

Messages

What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment