Skip to content

Street lighting and reporting a fault

TransportNI is responsible for most street lights, traffic signs, bollards, and belisha beacons on public roads and streets across Northern Ireland. If you find a fault with any of these, you can report it to TransportNI.

Reporting a problem

Warning
Damaged or faulty electrical equipment can cause serious injury or death.
Do not touch it or interfere with it.

You can report a fault to TransportNI online, by email, in writing, in person to the relevant office, or by telephone in the case of emergencies. Emergencies include:

  • a street light hanging off
  • bare cables showing
  • street light column door off; or
  • the lighting pole has been knocked down

There is currently a backlog of street lighting faults, and repairs will be carried out as soon as possible.

To allow TransportNI to correctly locate the faulty light for a prompt repair, it would be helpful if you could let them know the:

  • town
  • road or street name
  • nearest house number
  • column number (on yellow and black label), if known
  • details of the fault; for example ‘not working at night’, ‘lit during daylight’, ‘column door missing’, or ‘traffic accident damage’

Street lighting in urban areas

Street lights are provided mainly to improve road safety at night, but they also help to reduce crime and the fear of crime, and to enhance the night-time urban environment.

Generally, all roads, car parks and footpaths adopted (owned) by TransportNI in urban areas are lit. Exceptions to this include:

  • rear paths which only give local access; and
  • sections of adopted urban roads where there is no continuous housing development

New housing developments

The street lights in new housing developments are installed by the building developer during construction until the road on is adopted by TransportNI. Until then the developer is responsible for:

  • major repairs
  • warranty failures
  • repair of vandalism-damaged columns
  • routine maintenance and
  • the payment of energy

TransportNI is not responsible for street lights away from the public road network, for example, security lighting to Northern Ireland Housing Executive houses or in council parks.

Rural roads

Rural roads are not usually lit unless there is a community of at least 10 houses along a 200-metre stretch, or a history of night-time road collisions.

How to request better lighting

If you feel that street lighting needs to be upgraded or installed in your road, you should write to the street lighting engineer for your area. Please use the contact details at the link below.

More useful links