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    1. Home
    2. Property and housing
    3. Your neighbourhood, roads and streets
    4. Street cleaning, litter and illegal dumping

    Bins and waste collection

    The local council is responsible for collecting and disposing of waste in your area. They provide different bins for food waste, household waste and recycling. Household waste goes to landfill. To prevent contamination, it's important to separate your landfill waste from your recycling and use the right bin.

    Coronavirus (COVID-19) and waste  

    Collection of household waste

    Local councils may have to adjust some household bin collection schedules, check your individual council’s social media channels and website for further updates.

    • Local councils in Northern Ireland

    Waste disposal guidance for people with confirmed or possible COVID-19

    If you or someone in your house either has tested positive for coronavirus (COVID-19) or thinks that they may have it,  use your usual household products, such as detergents and bleach, to clean and get rid of the virus on any surfaces which are touched regularly - these will be very effective.

    Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into a second bag, tied securely and kept separate from other waste in the room in which you are self-isolating. Keep these bags aside for at least 72 hours before putting into your usual external black/ grey household waste bin.

    Other household waste can be disposed of as normal.

    Use good personal hygiene when delivering and collecting your bin from the kerbside.

    You can get further guidance about coronavirus (COVID-19) on the Public Health Agency website.

    How councils collect household recycling and landfill waste

    The council in your area collects your recycling and household waste from outside your home.

    They give you:

    • a special box or bin for your recycling
    • a bin for household waste that goes to landfill
    • a bin for garden and food waste

    Food waste

    Councils collect garden and food waste for recycling from households. You must put your food waste in the right bin, not the landfill bin.

    Councils can refuse to empty your landfill bin if you put food waste in your landfill bin.

    When your bins and waste are collected

    To check  household waste collection days in your area, you should contact your local council. You should also contact your local council if your bin is missed from the normal collection.

    Council bins

    If your bin is lost or stolen, you should contact your council to get a replacement. The council can charge you for a replacement bin. They can give you advice on how to secure your bin to avoid theft.

    Local recycling centres

    Councils have household recycling centres where you can bring your recycling. Contact your local council for centre opening times and what they accept from households.

    • Find your local council

    How to dispose of bulky waste items

    For more information on the disposal of large items, go to:

    • Disposal of bulky items

    You can bring large items to your council's recycling centre. Contact your council's environmental services or waste management department to find out what they accept from households in your area.

    • Local councils in Northern Ireland

    More useful links

    • Waste and recycling
    • Composting and disposing of garden and kitchen waste
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    Street cleaning, litter and illegal dumping

    • Abandoned vehicles
    • Bins and waste collection
    • Burning rubbish
    • Dog fouling
    • Fly-tipping
    • Getting graffiti and fly-posters removed
    • Report an issue with graffiti, fly-posters or unlawful ad signs
    • Street cleaning

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    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

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    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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