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  • Breadcrumb

    1. Home
    2. Crime, justice and the law
    3. Crime prevention
    4. Protecting children and vulnerable adults

    Reporting child abuse and neglect

    If you are worried about the safety or welfare of a child, it is important that you report it. Even if you’re not sure, it's always best to tell professionals about your concerns. Social services and the police can investigate concerns about a child's safety.

    Who to contact

    If you think that a child living in Northern Ireland:

    • is being abused
    • has been harmed in any way
    • is likely to suffer harm

    You should contact the Gateway Services teams for Children’s Social Work at the Health and Social Care (HSC) Trust in the area that the child lives.

    • Gateway Service Teams contact details

    You can also contact the National Society for the Prevention of Cruelty to Children's (NSPCC) free and confidential 24-hour helpline service:

    • NSPCC - Child protection helpline 

    What you will be asked

    You will be asked to give information such as:

    • where the child lives
    • their personal or family details, if known
    • who cares for them
    • your concerns

    All calls about concerns for the safety of a child are taken seriously and treated in confidence. It is up to you if you give your name.

    Social services will investigate your concerns and take suitable action to make sure that the child is protected.

    Child Protection disclosure arrangements

    If you're concerned that someone with access to a child might be a risk to that child, you can apply to the police to ask if that person has a criminal record for sexual or violent offences.

    To apply, you need to complete a form and bring it in person to a police station. You can download the form from the PSNI's website or collect a form in any police station.

    • Child protection disclosure arrangements - PSNI website 

    At the police station, you must prove your identity with acceptable photographic identification such as:

    • a passport
    • a driving licence
    • an electoral ID card

    You might need to answer some questions and sign the declaration.

    The disclosure process can take up to 28 days. If necessary to protect the child, the police will give conviction information to the child's guardian or parent.

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    Protecting children and vulnerable adults

    • Abusive relationships
    • Child sexual exploitation – protecting children and young people
    • Disclosure and barring – protecting children and vulnerable adults
    • Recognise and report elder abuse
    • Recognising adult abuse, exploitation and neglect
    • Regulated activity with vulnerable groups
    • Reporting child abuse and neglect
    • Who to contact if you suspect abuse, exploitation or neglect

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    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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    • Travel advice (including self-isolation) — contact the Department of Health
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      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

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    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

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