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  • Breadcrumb

    1. Home
    2. Health and wellbeing
    3. Living well
    4. Healthy lives
    5. Mental health

    Mental health emergency - if you're in crisis or despair

    If your mental or emotional state quickly gets worse, or you’re in crisis or despair, it's important to get help quickly. You’re not alone. Talk to someone you trust. Sharing a problem is sometimes the first step to recovery.

    Help and support

    Someone who’s having suicidal thoughts may not ask for help, but that doesn’t mean they don’t want help and support.

    It can be hard to find the words to express what they are feeling.

    If you're concerned about someone, you could:

    Show you care

    Show you care by saying something like:

    • "I’m worried about you and I want to help"

    Discuss suicide

    Asking about suicide won’t put the idea in people’s heads. You could ask:

    • "Do you feel like harming yourself?"
    • "Do you feel like ending your life?"

    Call for help

    Call for help and encourage them to look for help. You could say:

    • "You are not alone and there are people who can help you out of this situation"
    • "I will stay with you until you get help"

    Recognising potential warning signs

    Suicide prevention begins with recognising warning signs that someone may be considering taking their own life.

    The signs include:

    • talking about death or suicide
    • pre-occupation with death
    • depression
    • hopelessness
    • alcohol and drug misuse
    • low self-esteem
    • bereavement
    • relationship break-up
    • changes in behaviour
    • previous history of suicide attempts
    • self-loathing or self-hatred
    • getting affairs in order
    • social isolation
    • self-destructive behaviour
    • sudden sense of calm or appearing very upbeat following depression

    Don't avoid talking about suicide.

    Discussing suicide in an open, non-judgmental, sensitive, discreet and practical way can allow someone in crisis to know they aren't alone and help is available.

    Your care plan

    If you have a care plan, there are names and numbers to contact in an emergency.

    If you were, or are being treated for a mental illness, you should have a care plan.

    Where to go for help

    If you don't have a care plan, or can't find it, you could:

    • make an emergency appointment with your doctor, or call your doctor's surgery out-of-hours service if the emergency is at night or the weekend
    • call your mental health worker if you have one
    • go to the accident and emergency department at your local hospital
    • Your local doctor (GP)
    • GP out of hours service
    • Urgent and emergency care services

    Mental health crisis team

    All trust areas have a mental health crisis team with psychiatric nurses, social workers and support workers. They:

    • carry out mental health assessments
    • provide support and short-term help until another team is available, or the help is no longer needed

    You can ask your GP or the GP out of hours service about the mental health crisis team for your area. 

    • Find a mental health organisation in your area

    If you're caring for someone

    If you're caring for someone, there are support services that can help. 

    • Mental health support

    If they're in immediate danger, telephone the police on 999.

    If you need someone to talk to

    If you want to talk about how you feel or how you deal with someone else's behaviour, you can speak to a friend, family member or your GP.

    Lifeline

    If you or someone you know needs help, you can telephone Lifeline free at any time. 

    Lifeline is a crisis response helpline available 24 hours a day, seven days a week to people in Northern Ireland.

    It offers immediate help over the telephone if you, or someone you know, is in distress or despair.

    • telephone: 0808 808 8000
    • Lifeline freephone helpline

    The Samaritans

    The Samaritans offer a 24-hour telephone helpline:

    • telephone: 028 9066 4422 (local call charges apply)
    • national telephone:116 123 (this number is free to call)
    • textphone: 08457 90 91 92

    You can also contact them by email or post.

    • Samaritans

    Childline

    If you're under 19, you can contact Childline:

    • telephone: 0800 1111
    • Childline
    • Young minds

    More useful links

    • Belfast Health and Social Care Trust services
    • Directory of Service (Northern Health and Social Care Trust website)
    • Directory of Service (South Eastern Health and Social Care Trust website)
    • Directory of Service (Southern Health and Social Care Trust website)
    • Directory of Service (Western Health and Social Care Trust website)
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    Mental health

    • Community care options
    • Introduction to mental health
    • Lifeline freephone helpline
    • Mental health and disability discrimination
    • Mental health and support as you get older
    • Mental health and work
    • Mental health care professionals
    • Mental health conditions
    • Mental health emergency - if you're in crisis or despair
    • Mental health services
    • Mental health support
    • Your child's mental health

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