Skip to content

Paying a parking ticket (Penalty Charge Notice)

If you have received a Penalty Charge Notice (PCN), more commonly known as a parking ticket, the following information will help you to pay this PCN.

Pay a parking ticket

Paying a parking ticket (PCN)

Information on how to pay is given on the reverse side of the parking ticket (PCN). Payments may be made:

  • by internet at Pay your Parking Penalty Charge Notice (PCN) online (see below) by credit/ debit card (Visa/ Mastercard/ Switch)
  • Pay your Parking Penalty Charge Notice online
  • by telephone on 0845 260 6100 using a credit/ debit card (Visa/ Mastercard/ Switch)
  • Contacting 08 and 03 telephone numbers (contacts section)
  • by post to the Parking Enforcement Processing Unit address below by crossed cheque or postal order made payable to Transport NI (formerly known as Roads Service). When paying by cheque or postal order, please complete and include the tear-off slip at the bottom of the parking ticket (PCN) and write the parking ticket (PCN) number on the back of the cheque or postal order.
Parking Enforcement Processing Unit
Transport NI
County Hall
Castlerock Road
Coleraine
BT51 3HS

Challenging or appealing a parking ticket

If you want to challenge (or appeal) a parking ticket (PCN), it must be in writing. More details can be found on the page below:

Penalty Charge Notice (PCN)

The amount of a parking ticket (PCN) is £90, however if you pay within 14 days, a 50 per cent discount is applied and you may pay £45. If a parking ticket (PCN) is not paid within 28 days, a Notice to Owner will issue to the registered keeper of the vehicle.

When a Notice to Owner has been issued, the parking ticket (PCN) must be paid within 28 days or a Charge Certificate will be issued. The effect of a Charge Certificate is to increase the amount from £90 to £135.

I did not receive the parking ticket (PCN) but I have now received a Notice to Owner requesting that I pay £90. Can I pay the discounted rate of £45?

The discount is only available for 14 days from the date of the parking ticket (PCN).

Who processes parking tickets (PCNs)?

All parking tickets (PCNs) are processed by Transport NI (formerly known as Roads Service) staff at the Parking Enforcement Processing Unit. All correspondence about parking tickets should be sent to the Parking Enforcement Processing Unit.

Address for correspondence

Correspondence about a parking ticket (PCN) should be addressed to:

Parking Enforcement Processing Unit
Transport NI
County Hall
Castlerock Road
Coleraine
BT51 3HS

Enquiries about a parking ticket (PCN)

Enquiries about a parking ticket (PCN) may be made by writing to the address above or by telephone at:

When writing or enquiring by telephone, you should provide the following information:

  • parking ticket (PCN) number
  • vehicle registration

Payment and enquiry information is given on the reverse side of the parking ticket (PCN).

The Traffic Attendant told me that, as the parking ticket (PCN) was issued, it couldn’t be cancelled?

Once a parking ticket (PCN) is issued, it cannot be cancelled by a Traffic Attendant. If you feel it should be cancelled, you must write to the Parking Enforcement Processing Unit at the address given on the reverse side of the parking ticket (PCN).

The Traffic Attendant was close by when I parked. Why did he/ she allow me to park and then issue a parking ticket (PCN)?

A Traffic Attendant is not responsible for directing people as to where they may or may not park. Parking a vehicle is the sole responsibility of the driver. That said, where the driver is in the vehicle, a Traffic Attendant will usually speak with the driver before issuing a parking ticket (PCN).

A Traffic Attendant told me it was OK to park but then I got a parking ticket (PCN)?

Choosing where to park is the sole responsibility of the driver, regardless of any advice offered by a Traffic Attendant. If you feel, however, that a Traffic Attendant deliberately issued misinformation or acted improperly, you may have grounds for complaint against the Traffic Attendant.

I don’t, or no longer, own the vehicle. Why am I receiving correspondence about this parking ticket (PCN)?

The most likely reason is that you are the registered keeper of the vehicle with the Driver and Vehicle Agency (DVA). The registered keeper of the vehicle at the time a parking ticket (PCN) is issued is responsible for the parking ticket. If you are no longer the registered keeper of the vehicle, you need to inform the Driver & Vehicle Agency (DVA).

More useful links