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  • Breadcrumb

    1. Home
    2. Family, home and community
    3. Getting involved in your community
    4. Volunteering

    Volunteering while on benefits

    Volunteering is when you choose to give your time to help others without being paid. You can develop new skills and try something new. You can volunteer while you are receiving benefits provided the work you do is unpaid and you meet the rules of your benefit.

    How volunteering affects your benefits

    Volunteering shouldn’t affect your right to benefits. You can volunteer while receiving benefits as long as you continue to meet all the conditions of your benefit. 

    You should not be paid for volunteering, however there may be cases where you receive money to cover your volunteering expenses, such as travel.

    However, in most cases, if you volunteer full-time and receive an allowance from your volunteering organisation you won't usually be eligible to receive benefits.

    It is always best to talk about your choice of voluntary work with the office that pays your benefit - before you start.

    • Understanding the benefits system
    • National Minimum Wage

    How voluntary work is defined

    In terms of benefits and tax credits, you will be considered as being a volunteer if you:

    • do not receive any money for the work you do - this does not include expenses
    • are not legally obliged to volunteer
    • do something for a not-for-profit organisation
    • do something for someone who is not a family member

    If you receive any money apart from expenses this will usually be treated as income. It will be taken into account when assessing your benefit. This includes payment in kind and ‘pocket money’.

    If you are not sure about anything you are given above your expenses, contact the Jobs and Benefits office that pays your benefit.

    Tell your benefits office about your volunteering

    Tell the office that pays your benefits about any volunteering that you are planning to do before you start. Tell them:

    • how many hours a day you will be volunteering for
    • how many days a week you will be volunteering for
    • whether you will be volunteering for the same hours and days each week, or whether they change
    • what you will do in your volunteer role
    • whether you will get any expenses
    • about any money you get on top of expenses
    • anything else you are given – this may not be money

    After you have started volunteering, you’ll need to tell the office that pays your benefits:

    • if you change the hours or days you volunteer for
    • if you stop volunteering

    You can ask the organisation you’re volunteering with to give you a letter with this information. Contact your Jobs and Benefits office to report your volunteering.

    How many hours you can volunteer for

    You can volunteer for as many hours as you like, as long you continue to meet the conditions of the benefit you get.

    The conditions for your benefit could include things like:

    • attending a job interview with two days' notice
    • starting work within a week
    • rearranging or giving up your volunteering to start a job

    If you’re looking for paid work, you may agree with your Jobs and Benefits office to do some volunteering as part of your activities to prepare for work.

    Universal Credit and volunteering

    If you get Universal Credit, your volunteering can count to up to half the time you agree to spend looking for and preparing for work in your ‘Claimant Commitment’.

    Example:

    You volunteer for an organisation for 20 hours a week. Your Claimant Commitment states you are to do 30 hours a week work search and work preparation activities. That means 15 hours of voluntary work will count towards your 30 hours work search requirement (50 per cent of 30).

    Talk to your work coach about your individual circumstances and what applies to you.

    Employment and Support Allowance

    If you have a health condition or disability, you can still volunteer. You will still need to let Employment and Support Allowance Centre know about any volunteering  you are planning to do before you start.

    • Permitted work

    If you get a health or disability benefit

    If you have a health condition or disability, you can still volunteer. You will not need to have a Work Capability Assessment (WCA), just because you start volunteering, and you don’t need to provide evidence from your doctor about your volunteering.

    The purpose of the WCA is to see if you have limited capability for work and, if so, whether you also have limited capability for work-related activity.

    All the information and evidence you give will be assessed by a healthcare worker who will pass on their advice to a Decision Maker. You should include any type of regular activity you do including any voluntary or paid work. 

    If you do some kind of paid or voluntary work, this does not bar you from benefits based on the WCA decision but it will help the healthcare professional and the Decision Maker decide what you can and cannot do.

    Expenses and allowances

    As a volunteer, you may receive money to cover expenses connected with volunteering. These may include the cost of:

    • travel to and from the place you volunteer
    • any special equipment you need, such as waterproof clothes
    • any meals taken away from home during the voluntary activity
    • childcare if you have children

    You must declare all your expenses to your Jobs and Benefits office. If the only money you receive is to cover the cost of your expenses from volunteering, your benefit will not be affected.

    Some full-time programmes give their volunteers allowances to cover basic living costs and travel. In the case of most benefits (excluding Disability Living Allowance, Personal Independence Payment and Carer’s Allowance), you will not be entitled to receive any other benefits.

    • Jobs and Benefits offices

    Unpaid work

    If you choose not to be paid for any work you do, this is not the same as volunteering.

    Any work you do which someone would normally be paid for will be classed as unpaid work, not volunteering. For example, if you’re working in a business which would usually pay someone to do the work.

    The money you would normally have been paid for this work may be counted as your earnings. This is called ‘notional earnings’. It may affect the amount of benefit you receive.

    More useful links

    • Permitted work
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    Volunteering

    • How to become a volunteer
    • Learning through voluntary work
    • Mentoring and befriending as a volunteer
    • Set up a volunteer scheme at work
    • Setting up a new volunteer group
    • Staying safe if a volunteer is helping you
    • Types of volunteering
    • Voluntary work abroad
    • Volunteering while on benefits

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

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