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  • Breadcrumb

    1. Home
    2. Education
    3. Skills to succeed
    4. English, maths and IT

    Improving your computer and IT skills

    Improving your computer skills can help you keep in touch with friends and family, get on at work or help with further learning. Choose from a range of courses, from free online taster sessions to courses leading to qualifications.

     Improve your computer skills

    Developing computer or information technology (IT) skills can help you access a range of resources and services, such as online banking or shopping. If you want to progress to further learning, getting to grips with computers and the internet can help you save time and give you access to lots of free online resources for your coursework and research.

    Find a course to boost your computer skills

    There are computing courses at all levels, for beginners and beyond. Many courses are flexible, so you can learn when you want and at your own pace. Courses are often called IT or ICT (Information and Communications Technology). You can also do specific courses on topics such as using the internet or email, and learn to touch-type.

    Advice on courses to improve your computer skills

    There's plenty of help and advice available to help you find a computer course that suits you.

    For free and impartial guidance over the phone, contact a local careers adviser:

    • Find your local careers office 

    Qualifications in computing and IT

    Essential Skills ICT

    Essential Skills ICT will help you develop practical ICT skills to use in the area you are currently employed or wish to gain employment in and for your own personal needs. Qualifications can be achieved at Level 1 and Level 2. Achievement at Level 2 is comparable to GCSE standard. The topics studied include:

    • concepts of IT  
    • using the computer and managing files
    • spreadsheets
    • presentations
    • internet and email

    The tutor will help you choose the right level of study. Essential Skills ICT classes are free. To find available courses visit:

    • Essential Skills
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    English, maths and IT

    • English for speakers of other languages (ESOL)
    • Essential Skills
    • Improving your computer and IT skills
    • Teaching English as a Foreign Language (TEFL)

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