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Taxi safety

Travelling by taxi is generally very safe, but it is important to make sure the vehicle is licensed and to take sensible precautions.

Making sure your taxi or private hire vehicle is legal

An unlicensed taxi is operating illegally and has not gone through the checks on drivers and vehicles that licensing authorities enforce.

Don't use a taxi if:

  • the driver appears to be under the influence of alcohol
  • the driver does not seem to know the local area
  • the vehicle seems to be too old for use as a cab
  • the vehicle is in a state of disrepair
  • the vehicle is not displaying taxi plates

Travel tips

  • try to pre-book at busy times or if you have special requirements
  • check the taxi is displaying proper licence plates and a roof sign
  • if you have booked a taxi, confirm it is for you by checking the driver knows your name and destination
  • ask how much the fare will be and if possible, have the correct money ready
  • if there is a meter, check what the minimum fare is and make sure the meter has been reset to this amount
  • check that the driver is displaying an ID badge
  • wear your seatbelt

Don’t:

  • distract the driver
  • drink alcohol
  • get in or out of the taxi while it’s moving
  • drop litter