Occupying and leaving a property
When you move home, you should contact your local Land & Property Services (LPS) rating office otherwise you may be held responsible for rates after the date that you left. In this page you can find out what to do and who to contact if you move home.
Leaving your old property
When you move out of your home you must contact LPS. Please have your Account ID and Ratepayer ID numbers and details about the new owners or people in your property ready.
Please use the links below for an explanation of where to find these numbers:
- Your rate bill explained (PDF 717 KB)
- Your rate bill explained for Direct Debit payers (PDF 143 KB)
- Help with PDF files
Contact details for LPS are as follows:
- phone: 0300 200 7801 (charged at local rate)
- textphone: 1800 1101
You can also visit or write to any LPS rating office. For information on how to find your nearest rating office, please use the link below:
With the introduction of Rating of Empty Homes from 1 October 2011 the same level of rates will be due on all domestic properties whether occupied or empty. There may be some exclusions that may apply and you can find out more about these by using the link below:
Moving into a new property
When you move into your new home, you must let your local LPS rating office know. Otherwise you may receive a backdated rate bill. You can also advise them of how you wish to pay.
Moving into a newly built property
If it is a new build contact your local LPS valuation office. A valuer will come out to assess your property. A rate bill will then be issued based on this valuation. Again you should be aware that failure to inform LPS could lead to the issue of a backdated rate bill. For information on how to find your nearest valuation office, please use the following link:
Ratepayers may also apply directly to LPS to have a new property valued by completing and returning the application form to have the valuation list revised (CR3). This is a writeable document, which means that you can complete on screen, print and send to LPS. Alternatively, you can save the document to your desktop, complete the form and send as an attachment to your nearest LPS Valuation office:
More useful links
- Rates forms (do it online section)
- Buying, selling and renting a home
- Your local council services (leisure, home and community section)
- Support and safety in your home (leisure, home and community section)
- The cost of contacting 08 and 03 telephone numbers (contacts section)
- Dont wait. Insulate - Northern Ireland Water website

Student finance information
Excuses
Enhance your English, maths and IT skills