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Occupying and leaving a property

When you move home, you should contact your local Land & Property Services (LPS) rating office otherwise you may be held responsible for rates after the date that you left. This page tells you what to do and who to contact if you move home.

When the ownership or occupancy of a property changes, you must inform Land & Property Services (LPS) as soon as possible so that rate bills can be assessed correctly.  

Annual rate bills are issued at the beginning of April each year, and are based on rates assessed from 1st April to 31st March the following year. When the person responsible for paying the rates changes during the rating year, for example when a property is sold, LPS will reassess the rates so you will only be billed for the period when you are entitled to possession of the property. To avoid a backdated rate bill, you should inform LPS as soon as a change takes place.

You can use an online form to open a new domestic rate account or to tell Land & Property Services (LPS) about changes to an existing domestic rate account, for example when the owners or occupants of a property have changed.

Please note that this form relates to domestic rate accounts only. You should contact LPS by telephone to discuss changes relating to non-domestic or rental properties. Contact details for LPS are:

  • phone: 0300 200 7801 (charged at local rate)
  • text relay: 18001 0300 200 7801

How to use this service

To use this form you will need to have the following details:

  • To update an existing rate account, you’ll need the reference number for your rate account - your Occupancy ID, Account ID or Ratepayer ID
  • If you have sold a property, you will need to provide contact details for the new owner - or details of a solicitor or estate agent involved in the sale.
  • If you have bought a property, you will need to provide contact details for the previous owner - or details of a solicitor or estate agent involved in the sale.

Create or Update Your Rate Account

Empty Homes

Following the introduction Rating of Empty Homes on 1st October 2011, empty property rates are payable on all domestic properties with a capital value of £20,000 or more. The amount due will be the same as when the property is occupied (ignoring any rate reliefs awarded when the property was occupied). In certain circumstances, there are a number of automatic and application based exclusions that benefit from 100% rate relief.

You can find out more about rating of empty homes exclusions through the following link:

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