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35 results

  1. Arranging a funeral

    A funeral can be either by burial or by cremation. You can organise it with or without the help of a funeral director, and personalise it as much as you wish. In some cases the deceased may…

  2. Funeral Expenses Payments

    If you're on a low income and need help to pay for a funeral you're arranging, you may be able to get a Funeral Expenses Payment from the Social Fund. You might have to repay some…

  3. National Association of Funeral Directors (NAFD)

    Contact details for the National Association of Funeral Directors (NAFD), a trade association for funeral directors. 

  4. Funeral Expenses Payment application forms

    Print out and complete the correct form to claim a Funeral Expenses Payment. Read the guidance notes before you fill in the form.

  5. Society of Allied and Independent Funeral Directors (SAIF)

    Contact details for the Society of Allied and Independent Funeral Directors (SAIF)

  6. The Child Funeral Fund

    The Child Funeral Fund provides a one-off lump sum payment to cover the expense of a funeral after the death of a child under the age of 18, or stillborn after the 24th week of pregnancy.

  7. Child Funeral Fund claim form - CFF1

    The Child Funeral Fund claim form provides funding for a funeral of a child under the age of 18 or stillborn after the 24th week of pregnancy.

  8. Registering a death with the district registrar

    All deaths in Northern Ireland must be registered. A death should be registered within five days to allow funeral arrangements to be made. This is with the exception of deaths which have…

  9. Bereavement Service - reporting a death

    To report the death of someone receiving Social Security benefits, contact the Bereavement Service.

  10. Financial help for the bereaved

    A death in the family can cause money problems for those who are left. Whether the problems are short or long term, there is financial help available.

  11. When someone dies abroad

    When someone dies abroad, the death may seem more distressing because of the complications of being away from home and dealing with strangers. But, you can get help from the British…

  12. When someone dies at home

    Information is available about what you should do if someone dies at home.

  13. Coroners, post-mortems and inquests

    Coroners are independent judicial officers who investigate deaths reported to them. They will make whatever inquiries are necessary to find out the cause of death, this includes ordering a…

  14. The loss of your baby

    Some parents will have to cope with the loss of their baby. This is usually a result of miscarriage, ectopic pregnancy, stillbirth or neonatal death. This can be an extremely difficult time…

  15. When someone dies in hospital or a care home

    If someone dies in hospital or a care home, the staff who have been caring for the person will know what to do. They will provide you with emotional and practical support after the death.

  16. Changes to the Social Fund

    The Northern Ireland (Welfare Reform) Act 2015 will change the current payments from the Social Fund.

  17. Natural Death Centre

    Contact details for the Natural Death Centre

  18. Important to talk about dying, death and bereavement

    It's Dying Matters Awareness Week (2 to 6 May). Everyone is encouraged to take the opportunity to talk openly about their future care, dying, death and bereavement with those closest to…

  19. Time off for dependants (compassionate leave)

    You have the right to take time off work to deal with an emergency involving someone who depends on you. This is sometimes called 'compassionate leave'. Your employer can’t penalise…

  20. Taxis and their services

    There are four classes of taxi in Northern Ireland: A, B, C, and D. The taxi class determines how that taxi can be used. This page has information on how to recognise each taxi class and what…

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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