Employment and Support Allowance Centre

Contact details for the Employment and Support Allowance Centre.

This service is experiencing unusually high call volumes. If all lines are busy, you will hear an engaged tone and should hang up your call and try again.

Mail Opening Unit
PO Box 42
BT49 4AN
Phone: New claims - 0800 085 6318 / General enquiries or to report a change of circumstance - 0800 587 1377
Text number: 0800 328 3419 (for deaf and hard of hearing users only)

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