Report fraud / scams and related cybercrime directly to Action Fraud unless you are requesting a call for service from the PSNI.
Reasons to request a call for service
A call for service should be requested when:
- a fraud is being committed or recently occurred (within 24 hours)
- you know the suspect and they reside in Northern Ireland
- the victim is perceived to be vulnerable, through age, mental or physical impairment, or in need of care and support
- you believe that it is important to report the incident to police in order that they can secure and preserve evidence or prevent loss, (ie. CCTV, recover large amounts of money transferred from bank accounts before the criminal can remove it).
Submitting a call for service report to the PSNI is done by dialling 101, or in an emergency dial 999.
Action Fraud is the UK's national fraud and internet crime reporting unit.
They provide a central point of contact for information about fraud and financially motivated internet crime.
If you've been scammed, ripped off or conned, there is something you can do about it.
Report fraud to Action Fraud and receive a police crime reference number.
Remember: Action Fraud is NOT an emergency service - dial 999 if you are in immediate danger
- report online at Action Fraud (external link opens in a new window / tab)
- telephone – Action Fraud 0300123 2040;
If you receive a scam email message or a computer virus, but you have not lost any money you can report it for information purposes, to Action Fraud via the online reporting tool as follows:
If you report a scam, it gives important information to the authorities that can be used to warn other people.
After reporting the matter to the PSNI or Action Fraud, you can also report the scam to Consumerline.
Scams which are reported to Consumerline may be passed on to the Northern Ireland Trading Standards Service, who will collate the details for onward transmission to the National Scams Team.