Royal Avenue Social Security Office

Castle Court
Royal Avenue

Benefits freephone number: 0800 022 4250
Text number: 028 9067 3591 (for deaf and hard of hearing users only)
Fax: 028 9054 3316 (Jobs) / 028 9049 0216 (Benefits)

If you are transgender and wish to make a claim or have a query, you can email:

Opening hours 

Phone lines are open Monday to Friday from 9.00 am to 5.00 pm (excluding public holidays)

The building is open to the public:

  • Monday to Wednesday and Friday from 9.00 am to 4.30 pm
  • Thursday from 10.00 am to 4.30 pm

Note the building is closed on public holidays.

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