Employment and Support Allowance

Contact details for Employment and Support Allowance, which replaced Incapacity Benefit and Income Support paid on incapacity grounds for new claimants

Mail Opening Unit
PO Box 42
BT49 4AN
Phone: New claims - 0800 085 6318 / General enquiries or to report a change of circumstance - 0845 602 7301 or 0300 123 3012
Text number: 0800 328 3419 (for deaf and hard of hearing users only)

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