Crisis Loan claim line

Contact details for the Crisis Loan claim line; a Crisis Loan is there to help you in an emergency because of a disaster, it is interest-free and you don't need to getting benefits to qualify.

We apologise - due to a fault with the Crisis Loan claim line you may experience problems getting through if you are using a mobile phone. You could call from a landline or call in to your nearest  Jobs and Benefits / Social Security Office with two forms of identification to make an application in person. 

Phone: Freephone - 0800 028 8822 (Northern Ireland customers only)

Phone lines open

From 9.00 am to 4.30 pm, Monday, Tuesday, Wednesday and Friday
From 10.00 am to 4.30 pm, Thursday

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