Benefit Enquiry Line

Contact details for the Benefit Enquiry Line, which provides advice and information on Attendance Allowance, Disability Living Allowance, Carer's Allowance and Carer's Credit. The following applies only if you live in Northern Ireland.

Phone: Freephone - 0800 220 674 / Make the Call Helpline - 0800 232 1271
Text number: Minicom - 028 9031 1092 (for deaf and hard of hearing users only)

Opening hours: 

Phone lines open

Monday, Tuesday, Wednesday and Friday 9.00 am to 5.00 pm
Thursday 10.00 am to 5.00 pm
(An answer phone service is available 24 hours a day where a message can be left for a call back during office hours)

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