Refusal/revocation of bus operator's licence

The Driver and Vehicle Agency (DVA) can refuse to grant a bus operator’s licence if the applicant does not satisfy the requirements of good repute, financial standing or professional competence. It can withdraw a licence for a number of reasons.

Refusal to grant a licence

A bus operator’s licence may be refused if the DVA is not satisfied with an applicant's previous conduct in relation to the use of passenger vehicles or where there is not a suitable operating centre.

The DVA may also refuse to grant a licence if it does not think the services applied for are appropriate, or it may grant a licence that specifies only some of the services applied for.

If the licence is refused, the applicant can write to the DVA at the address below within 14 days asking for their case to be reviewed by the Departmental Review Panel. The Review Panel is made up of people in the Department for Infrastructure (DFI) who do not work for DVA and who had nothing to do with the decision to refuse the application.

Withdrawal of licence

The DVA may withdraw, suspend or revoke a bus operator’s licence for a wide variety of reasons, including (but not limited to) where:

  • the holder has broken any conditions attached to the licence
  • buses have been detected on the road when not roadworthy or overloaded
  • the licence holder, transport manager or any other person closely associated with the business is convicted of certain offences
  • the licence holder and/or the drivers have incurred excessive fixed penalties
  • any of the statements made in the licence application are false
  • the licence holder has been made bankrupt or has gone into liquidation or can no longer demonstrate the required financial requirements
  • there has been material change in any of the circumstances of the licence holder transport manager or any other person closely associated with the business relevant to the licence
  • the licence holder has used a place not listed on the licence as an operating centre
  • the operation no longer employs a competent person (a qualified transport manager)
  • the licence holder or other relevant person in the undertaking is deemed to have lost good repute
  • the operator has failed, without a reasonable explanation accepted by the department, to operate the services as specified on the licence

If the DVA decides to revoke a bus operator’s licence, the operator will be served a notice stating the reasons for the decision. The revocation will take effect 28 days from the date of the notice. The operator will have the right within those 28 days to appeal to the County Court giving written notice to the DVA of their intention to appeal. If an appeal is lodged, the revocation will not take effect until the appeal has been determined.

Below is a table containing the current list of operators that have had their licence withdrawn or refused:

Operator Name Operator Address Action Taken Date
Paul Hesketh T/A Belfast
City Coaches
35 Mount Eagles Park
Belfast
BT17 0GU
Refusal of a Road Service Licence 15 April 2014

Paul Hesketh T/A Belfast City Coaches

 

 

35 Mount Eagles Park

Belfast

BT17 0GU

Refusal of a Road Service Licence 14 March 2016

 

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