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Coronavirus (COVID-19) regulations guidance: work, business, hospitality, tourism and sport

Information and guidance on the regulations for work, business, tourism, hospitality, sport, culture and leisure.

Work and business

Employers should make every effort to help people to work from home where they can. But where work cannot be done at home, employers should take clear, practical steps to help protect workers and create safe places to work.

In consultation with industry, guidance has been produced on how to work safely in different types of workplace.

Advice and guidance is available at the following links:

Tourism and hospitality

The Department for the Economy and Tourism Northern Ireland have developed guidance for:

  • business owners, operators and workers in hotels and other tourist accommodation
  • indoor and outdoor attractions and experiences
  • hospitality businesses including restaurants, cafes, pubs and bars

The guidance is intended to help businesses make decisions that will enable them to re-open as safely as possible for both their workers and customers.

Advice and guidance is available at the following links:

Financial support for impacted businesses

Financial support is available for businesses that have been required to close, or have had business activities at their premises directly curtailed by current health protection regulations.

Eligible businesses will receive the following amounts for every week these restrictions apply:  

  • Small businesses (up to £15,000 Net Annual Value) – £800
  • Medium businesses (£15,001 - £51,000 Net Annual Value) – £1,200  
  • Large businesses (over £51,000 Net Annual Value) – £1,600

Full details on eligibility and how to apply be found on the nibusinessinfo website. 

Sport

There is further detailed information and sources of advice and assistance on sporting events at these links: 

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

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For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.