All public angling estate waters are closed to angling. Car parks and vehicular access points should not be used.
Updates on jobs and benefits services, including job seekers allowance, Universal Credit and Personal Independence Payment can be found at:
Everyone has a part to play in keeping waste collections running. Find out about what steps you can take to help reduce the potential for cross-contamination.
Bus and train services
Reduced bus and train services have been introduced. Updates on new timetables, journey planners and other useful information about public transport can be found at: Translink COVID-19 updates.
Free travel for Health and Social Care workers
Health and Social Care (HSC) workers can travel free on public transport services, while the fight against coronavirus (COVID-19) continues. HSC Trust workers must show their work pass to Translink staff to get free travel. They can also travel free on the Strangford ferry.
Anyone working in the private health care sector, such as care homes, will get free travel by showing photographic ID and a letter signed by their employer. This letter will be made available from the Department of Health.
Carrier bag levy
With immediate effect, carrier bags used by retailers to deliver groceries directly via home delivery services will be free of charge.
Community transport operators funded by the Department for Infrastructure have been asked to suspend all Disability Action Transport Services and to significantly restrict Dial-a-Lift services to essential journeys only.
Some local council services, including the collection of household waste, have been adjusted. There is also information about how to dispose of personal waste (for example, tissues) if you have tested positive for or think you might have COVID-19.
Courts and tribunals operations
Advice and guidance for all courts and tribunals users during the Coronavirus (COVID-19) outbreak.
Criminal record checks (AccessNI)
Organisations applying for criminal record checks specifically for potential healthcare workers/employees who are urgently required to help deal with the COVID-19 crisis can apply for an AccessNI barred list check to enable individuals to start work quickly.
Guidance in relation to safeguarding issues for community volunteers during the COVID-19 crisis is available on the Department of Justice website.
DAERA Direct offices
DAERA Direct offices are now closed to the public. All customers must now do their business through DAERA online servicesor, if appropriate, through the Cattle Registration Telephony line (0300 200 7855).
Documents can still be delivered to a DAERA Direct office and left in a designated post box at the entrance to the building.
To make sure the food supply chain is protected, current certification arrangements will continue to apply until further notice.
Driver and Vehicle Agency
Updates on the DVA's services, including the MOT, driver licensing and counter services can be found at:
The Department of Agriculture, Environment and Rural Affairs (DAERA) has halted all routine inspections until 30 April 2020.
This includes inspections in the areas of the environment, EU Area Based Scheme, agrifood and veterinary work.
The default position is the TB testing visits should no longer be carried out. It also includes routine inspections under public health protection, pollution prevention and control of industrial emissions, waste and water regulations, the ABP and TSE regulations and some marine and fisheries activities.
However, essential inspections will continue where possible. For more information visit the DAERA website
Forests and country parks
Car parks in all DAERA-owned country and forest parks are closed to all vehicles until further notice.
People are also urged not to visit on foot.
Playparks, on-site toilet facilities, camping facilities, museums, mobile concessions and visitor centres are also closed.
Funerals and burials - NI Temporary Resting Place
Coronavirus (COVID-19) planning includes taking precautions to prepare for the risk that funerals may not be able to take place as quickly as people would normally expect.
As many people as possible will be buried or cremated in the usual timeframes. However, as a precaution, plans may mean holding the deceased in a temporary ‘mortuary’ for a short period, while the necessary arrangements can be put in place.
This Northern Ireland Temporary Resting Place is being created near Belfast. It will be a purpose-built facility on land which has been obtained from the Ministry of Defence at Kinnegar, near Holywood, County Down. The land, which is now disused, has been separated from former military facilities.
At all times the emphasis will be on making sure of the dignity of and respect for the deceased and their families.
Detailed arrangements around how the facility will operate are currently being put in place, and further information will be made available as plans develop.
General Register Office for NI (GRONI)
The General Register Office for NI advises customers that the public search room at Colby House is closed until further notice.
You can apply for life event certificates by telephone or online:
- phone: 0300 200 7890
- Ordering life event certificates
information on health services in Northern Ireland, specifically the impact of coronavirus (COVID-19) on them and initiatives being undertaken to support patients can be found at:
Measures have been put in place to support social and private renters as well as those experiencing homelessness.
An agreement is in place with all social housing landlords (Housing Executive and Housing Associations) that any social housing tenant facing difficulties paying rent during the Covid-19 pandemic will not be evicted.
More information can be found on the Department for Communities website
Urgent steps have been taken to put the Housing Executive rent increase, due 6 April, on hold until 1 October 2020.
How to help
Find out how you can play your part in Northern Ireland's fightback against COVID-19.
You can look out for family, friends and neighbours. You can volunteer through the Volunteer Now #HelpEachOther campaign or register for paid work as part of the HSC Workforce Appeal.
The Insolvency Service is closed to the public until further notice.
Labour Relations Agency
The Labour Relations Agency has made a number of changes to the services it offers and offices are closed to visitors.
- Information on Legal Services Agency's (LSA) delivery of services for processing applications for civil legal services and submitted bills.
- Useful information for legal aid business processing during COVID-19
- Contact the Law Centre NI for free legal advice and guidance to employees and self employed on their rights during the COVID-19 crisis.
All public libraries are closed until further notice. All mobile libraries and Homecall services have been stopped and all events in public libraries have been cancelled.
LPS Customer Information Centres closures
LPS offices and phone lines will be closed until Wednesday 15 April. The closure will be kept under regular review. Urgent queries can be sent to LPS by email. See here for further information, contact details and updates on LPS
Museums and galleries
National Museums NI has temporarily closed its four museums (Ulster Museum, Ulster Folk Museum, Ulster Transport Museum and Ulster American Folk Park).
For updates, visit the National Museums NI website
nidirect online account verification
Verification offices, used to prove your idenity when creating an nidirect account to use some government services online, are closed until further notice.
NI Fire & Rescue Service (NIFRS)
NI Prison Service updates
OSNI online map shop
The OSNI map shop will be unable to dispatch paper maps at this time due to COVID-19 .
The Department for Infrastructure (DfI) has suspended all on-street and off-street parking enforcement and on-street parking charges.
DfI will continue to take action where illegal parking is unsafe or blocking access to emergency or essential services.
The Parking Enforcement Processing Unit office is closed until further notice.
The Public Record Office of Northern Ireland (PRONI)
In light of the ongoing COVID-19 (coronavirus) pandemic, the Public Record Office of Northern Ireland is closed to the public until further notice.
PRONI will not be responding to written enquiries or operating a fee-paying search and copying service.
A range of digitised records, databases and other resources are available on PRONI's web pages.
Rate bills will be issued in June 2020 instead of April 2020 when people usually get their rate bills. This is to help avoid placing financial pressure on ratepayers.
Information about a freeze in domestic rates can be found at:
Relaxation of EU and NI drivers' hours
The Department for Infrastructure has introduced a temporary and limited urgent relaxation of the enforcement of EU drivers’ and NI domestic drivers hours rules in Northern Ireland.
This decision means that not just food and oil delivery is stepped up but also gas delivery and milk and dairy products from our farms.
The temporary relaxation of the rules reflects the current exceptional circumstances and must only be used where necessary. Operators remain responsible for the health and safety of their drivers and other road users and drivers must not drive when tired.
- Extension of the scope of the temporary relaxation of the EU Drivers' Hours Rules
- Temporary relaxation of the enforcement of the Drivers' Hours Rules
- Temporary relaxation of the EU and NI drivers' hours rules - all sectors
- Temporary relaxation of the enforcement of the NI Domestic Drivers' Hours Rules
- Temporary relaxation of drivers' hours rules for the delivery of oil and solid fuel
Roads-related compensation claims
The processing of roads-related compensation claims may be affected. To help during this period, either send claims online or download a form and send the completed form by email, along with any supporting documents, to email@example.com.
The Mo Mowlam Play Park and outdoor gym are both closed.
The wider estate remains open for those who want to enjoy the health benefits of regular exercise. You should follow official guidance and keep a distance of at least two metres from others while on the estate.
Vehicle operator licensing
Vehicle operator licensing will become a digital-only function during the contingency arrangements associated with COVID-19. As such, the directions should be as follows:
To apply for a new operator’s licence:
To make changes to an existing licence:
For urgent queries:
- email: NILCO@dvsa.gov.uk
Give details of your query and provide a contact telephone number,
Where an operator cannot use email, for any reason, they should contact TRU (Transport Regulation Unit):
- phone: 028 9054 1410