The Public Angling Estate is open except for Portavoe Reservoir. For the latest information visit Angling news and events.
Updates on jobs and benefits services, including job seekers allowance, Universal Credit and Personal Independence Payment can be found at:
Everyone has a part to play in keeping waste collections running. Find out about what steps you can take to help reduce the potential for cross-contamination.
Bus and train services
Reduced bus and train services have been introduced. Updates on new timetables, journey planners and other useful information about public transport can be found at: Translink COVID-19 updates.
Free travel for Health and Social Care workers
Health and Social Care (HSC) workers can travel free on public transport services, while the fight against coronavirus (COVID-19) continues. HSC Trust workers must show their work pass to Translink staff to get free travel. They can also travel free on the Strangford ferry.
Anyone working in the private health care sector, such as care homes, will get free travel by showing photographic ID and a letter signed by their employer. This letter will be made available from the Department of Health.
Carrier bag levy
There will be no levy applicable to carrier bags supplied by retailers to deliver groceries directly via home delivery services.
COVID-19 Charities Fund
The COVID-19 Charities Fund is reopening for applications for a three week period from 3 August 2020 closing on 21 August 2020
The funding programme will provide financial support to charities which have lost income due to the impact of COVID-19 and are unable to cover unavoidable costs until 30 September 2020.
Further information is available on the Department for Communities website
Child Maintenance Services
The Child Maintenance Service (CMS) is delivering its essential services. However, reduced staffing levels may mean that the service will not be able to put child maintenance arrangements in place as quickly as usual, and may not be able to pursue missed payments.
Disability Action Transport Services have resumed passenger transport activities.
Some local council services, including the collection of household waste, have been adjusted. There is also information about how to dispose of personal waste (for example, tissues) if you have tested positive for or think you might have COVID-19.
Courts and tribunals operations
Advice and guidance for all courts and tribunals users during the Coronavirus (COVID-19) outbreak.
Criminal record checks (AccessNI)
Organisations applying for criminal record checks specifically for potential healthcare workers/ employees who are urgently required to help deal with the COVID-19 crisis can apply for an AccessNI barred list check to enable individuals to start work quickly.
Guidance in relation to safeguarding issues for community volunteers during the COVID-19 crisis is available on the Department of Justice website.
DAERA Direct offices
DAERA Direct offices are now closed to the public. All customers must do their business through DAERA online servicesor, if appropriate, through the Cattle Registration Telephony line (0300 200 7855).
Documents can still be delivered to a DAERA Direct office and left in a designated post box at the entrance to the building.
To make sure the food supply chain is protected, current certification arrangements will continue to apply until further notice.
Domestic violence and abuse
Driver and Vehicle Agency
Updates on the DVA's services, including the MOT, driver licensing and counter services can be found at:
Forests and country parks
Toilet facilities are open from about 10.00 am to 5.00 pm daily at some forest parks and country parks. For the latest information visit Forest news and events.
As restrictions are easing, many outdoor recreation sites and associated facilities across Northern Ireland are gradually reopening on a phased basis.
General Register Office for NI (GRONI)
The General Register Office for NI advises customers that the public search room at Colby House is closed until further notice.
You can apply for life event certificates by telephone or online:
- phone: 0300 200 7890
- Ordering life event certificates
Information on health services in Northern Ireland, specifically the impact of coronavirus (COVID-19) on them and initiatives being undertaken to support patients can be found at:
Measures have been put in place to support social and private renters as well as those experiencing homelessness.
An agreement is in place with all social housing landlords (Housing Executive and Housing Associations) that any social housing tenant facing difficulties paying rent due to the COVID-19 pandemic will not be evicted.
More information can be found on the Department for Communities website.
Urgent steps have been taken to put the Housing Executive rent increase, due 6 April, on hold until 1 October 2020.
If you are facing eviction or are not safe where you live you can get help from the Housing Executive.
Housing Rights has information to help people who are concerned about their housing rights and options as a result of the Covid-19 emergency. This includes information to help homeless people, private tenants, social tenants, homeowners, students and landlords. Information is available in other languages.
COVID-19 Guidance for Private Rented Sector Landlords and Tenants is available to explain protection to private renters during the coronavirus crisis. Guidance is also available to support tenants and landlords in the social housing rented sector.
The housing market reopened on June 15 to allow house moves to take place. This guidance document sets out how to make sure key activities surrounding the re-opening of the housing market happen safely.
How to help
You can look out for family, friends and neighbours. You can volunteer through the Volunteer Now #HelpEachOther campaign or register for paid work as part of the HSC Workforce Appeal.
The Insolvency Service is closed to the public until further notice.
Labour Relations Agency
The Labour Relations Agency has made a number of changes to the services it offers and offices are closed to visitors.
- New Interim Payment Scheme launched for legal aid suppliers
- Important update and new guidance note on the new COVID-19 Interim Payment Scheme for all legal aid suppliers for attaching barristers
- Useful information for legal aid business processing during COVID-19
- Contact the Law Centre NI for free legal advice and guidance to employees and self employed on their rights during the COVID-19 crisis
All public libraries are currently closed. All mobile library, Homecall services and library events are currently cancelled.
Plans are in place to reopen libraries from 20 July onwards. For the latest information visit the Libraries NI website
LPS Customer Information Centres closures
LPS offices and Customer Information Centres remain closed, however most phone lines are now open. Urgent queries can be sent to LPS by email. Find out more at: further information, contact details and updates on LPS .
Marriages and civil partnerships
You can find information about marriages and civil partnerships during the coronavirus restrictions at these links:
- Getting married in a religious ceremony
- Getting married in a civil ceremony
- Guidance on civil partnerhsips in Northern Ireland
Museums and galleries
National Museums NI has temporarily closed its four museums (Ulster Museum, Ulster Folk Museum, Ulster Transport Museum and Ulster American Folk Park).
For updates, visit the National Museums NI website.
nidirect online account verification
Verification offices, used to prove your identity when creating an nidirect account to use some government services online, are closed until further notice.
NI Fire and Rescue Service (NIFRS)
NI Prison Service updates
- The latest information and updates on NI Prison Service during COVID-19
- Information on the Temporary Release of Prisoners Scheme
- Visits are currently suspended in Northern Ireland Prisons in response to COVID-19 however you can now arrange a virtual visit
- Support for families and loved ones in custody during the coronavirus pandemic
OSNI online map shop
The OSNI map shop will be unable to dispatch paper maps at this time due to COVID-19 .
Department for Infrastructure on-street parking enforcement and parking charges has started again in all towns and cities. It has also restarted in the Belfast Park and Ride car parks at Eastside, Northside and Great George's Street.
Ask your local council for information about its car parks.
The Parking Enforcement Processing Unit office is now open, however, there may be some delays in processing challenges/representations but this will not impact on your discount period.
Registering births, deaths, marriages and civil partnerships
Due to the ongoing restrictions as a result of coronavirus (COVID 19), the registration service has had to make some changes, as the majority of registration offices are currently closed to the public. Find out more at:
- Registering and naming your baby
- Registering a death
- Getting married in a civil ceremony
- Getting married in a religious ceremony
The Public Record Office of Northern Ireland (PRONI)
The Public Record Office of Northern Ireland is closed to the public until further notice.
PRONI will not be responding to written enquiries or operating a fee-paying search and copying service.
A range of digitised records, databases and other resources are available on PRONI's web pages.
Rate bills for domestic customers have issued. Non-domestic customers will receive their rate bills in July after a four-month rate holiday.
- Coronavirus (COVID-19) and delay in rate bills
- Coronavirus (COVID-19) and freeze in domestic regional rates
- Coronavirus (COVID-19) and help for business ratepayers
Relaxation of EU and NI drivers' hours
The Department for Infrastructure has conducted a specific review of the continuation of the relaxation of the enforcement of EU drivers’ and NI domestic drivers hours rules in Northern Ireland past 31 May.
On the basis of the current evidence provided, and advice from the European Commission, it has been decided not to continue with either the current EU drivers’ hours relaxations or the NI domestic drivers’ hours relaxations after 11.59 pm on Sunday 31 May 2020.
The relaxation remains in place until that time.
Roads-related compensation claims
The processing of roads-related compensation claims may be affected. To help during this period, either send claims online or download a form and send the completed form by email, along with any supporting documents, to firstname.lastname@example.org.
The Mo Mowlam Play Park and outdoor gym are both closed.
The wider estate remains open for those who want to enjoy the health benefits of regular exercise.
Vehicle operator licensing
Vehicle operator licensing will become a digital-only function during the contingency arrangements associated with COVID-19. As such, the directions should be as follows:
To apply for a new operator’s licence:
To make changes to an existing licence:
For urgent queries:
- email: NICLO@dvsa.gov.uk
Give details of your query and provide a contact telephone number.
Where an operator cannot use email, for any reason, they should contact TRU (Transport Regulation Unit):
- phone: 028 9054 1410