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Go ON NI makes getting online easy

Connect, learn, work and be safe from anywhere

Find out about online training to improve your IT skills. Connect with family and friends, get tips for working remotely from home, how to stay safe online, avoiding scams, safer shopping and banking online - and more.

Improve your skills online

Find out about digital devices, digital security. how to learn online and more. Get advice about audio books and magazines. You can also sign up for webinars which are run daily. Topics include: 

  • how to get online
  • e-learning
  • e-reading and Talking Books
  • Learn to keep in touch online/ improve digital skills

Training and training guides

Find guides on how to use technology and to stay in touch using email and social media. You can also find out about activities for older people and children, such as online jigsaws, games, music, exercise and more. Topics include:

  • activities for older people and children
  • health information and support networks
  • support for parents and pupils 
  • Training and resources

Getting connected online 

Find out about broadband, how to improve accessibility settings and some of the apps to keep you connected.

  • Internet access and broadband

Staying safe online

Find out about online security. Information includes tips about staying safe on digital devices and preventing scams. Get advice and guidance to safely access all the benefits of shopping and banking online. Topics include:

  • avoiding scams
  • online shopping and banking
  • security settings - adjusting your privacy settings
  • Staying safe online

Working remotely

Get help for working remotely to stay connected online by using digital platforms, video calls, meetings and more. There are also free tools and resources to help small business owners and their teams work remotely.

  • Working remotely

More useful links

  • Discover the Internet
  • Learn to keep in touch online/ improve digital skills
  • Beginners guide on how to stay in touch online
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  • Go ON NI events
  • Learn to keep in touch online/ improve digital skills
  • Training and resources

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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