Bank scam

Police are advising to be alert when responding to unexpected messages from your bank after money was criminally taken from someone's bank account.

Details of the scam

A member of the public was on holiday when they received a text message from criminals claiming to be from Danske Bank.

The text message stated that some of their bank account features had been disabled and asked them to phone a 0333 number to fix the problem.

Once they phoned the number they were allegedly put through to the ‘Danske Bank Fraud Team’ where they were asked a series of questions including security questions and bank account number.

The person then checked their bank account and £67,000 had been taken from two accounts.  

What you should do

To avoid being the victim of a scam:

  • always exercise caution when contacted out of the blue
  • protect your personal information
  • if you are at all suspicious about a call you receive, hang up and phone the organisation that the person is claiming to be from on a number you know
  • never give account numbers out over the phone, by text or email

If you have received a text or call of this kind, report it:

  • online to Action Fraud 
  • telephone 0300 123 2040
  • call police on the non-emergency number 101

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