Winter Fuel Payment helpline
Contact details for the Winter Fuel Payment helpline which answers queries from people who haven't received a Winter Fuel Payment in previous years.
|Point of contact||Winter Fuel Payment helpline|
|Telephone||0845 915 1515|
|Text phone||0845 601 5613
(deaf and hard of hearing users only)
|Opening times||Lines open from 8.30 am to 4.30 pm, Monday to Friday|
For general enquiries you can complete a Winter Fuel Payment enquiry form using the link.
If you have a query about your Winter Fuel Payment and receive a benefit during the qualifying week you should contact the office that pays your benefit.