Skip to content

Report a problem with a street light or traffic light

Roads Service is the body responsible for the maintenance and upkeep of both street and traffic lights in Northern Ireland. You can report a fault to Roads Service by writing to the appropriate contact address or by telephone (for emergencies only), email, or by using the link below.

In order for Roads Service to correctly locate the faulty light for a prompt repair, it would be helpful if you could let them know the

  • town
  • road or street name
  • nearest house number
  • column number (on yellow and black label), if known
  • details of the fault, for example ‘not working at night’, ‘lit during daylight’, ‘column door missing’, or ‘traffic accident damage’

Additional information about street lighting

The Roads Service response time depends on the nature of the fault.  Electrical hazards such as missing column doors receive the quickest response.

Reporting a problem with traffic lights

To report a problem with traffic lights, contact Roads Service and provide them with information on the location of the traffic light and the type of fault. Where possible, you should include the name of the nearest side road or landmark to help pinpoint the location.

Northern Division

County Hall
Castlerock Road
Coleraine
BT51 3HS
Telephone: 0300 200 7891
After hours telephone: 028 7035 3202
email: roads.northern@drdni.gov.uk

Southern Division

Marlborough House
Central Way
Craigavon
BT64 1AD
Telephone: 0300 200 7892
After hours telephone: 028 3752 9500
email: roads.southern@drdni.gov.uk

Eastern Division

Hydebank
4 Hospital Road
Belfast
BT8 8JL
Telephone: 0300 200 7893
After hours telephone: 028 9025 3000
email: roads.eastern@drdni.gov.uk

Western Division

County Hall
Drumragh Avenue
Omagh
BT79 7AF
Telephone: 0300 200 7894
After hours telephone: 028 8224 1999
email: roads.western@drdni.gov.uk