Replacing a lost or stolen registration certificate
You must replace your registration certificate V5C(NI) (formerly known as a log book) if it’s been lost, stolen, damaged or defaced. You can apply by post using a V34(NI) ‘Application for a vehicle registration certificate V5C(NI)’ or you may be able to get a duplicate over the phone using your debit or credit card.
Apply by phone
You can apply by phone on 028 7034 1514 if:
- you’re shown as the registered keeper on the registration certificate
- your name, address and vehicle details haven’t changed
- you have a debit or credit card to pay the £25 fee - the cost of a duplicate registration certificate
Please note that you will be asked to quote the Chassis Number, Vehicle Identification Number (VIN) of the vehicle.
Apply by post
You’ll need to:
- complete a V34(NI) ‘Application for a vehicle registration certificate V5C(NI)’ available for download, or from any Post Office® branch, or from a Driver & Vehicle Agency (DVA) local office
- enclose the £25 fee
- send your completed application to DVA, Coleraine BT51 3TA
If your name, address or both have changed, you can notify the DVA on the V34(NI) form at the same time.
- Download: 'Vehicle registration certificate V5C (NI) - form V34(NI) (PDF 192 KB)
- Find your nearest DVA local office
- Help with PDF files
Original registration certificate destroyed by insurance company
The £25 fee isn’t needed if the vehicle has been categorised as 'C' salvage (repairable but repair costs exceeded the vehicle value) by the insurance industry.
However, the £25 fee must be paid if the vehicle has been categorised as A, B or D. (A = scrap only; B = break for spare parts only; D = repairable).
DVA will carry out checks to ensure that the vehicle criteria are met. For further information about the categorisation of vehicles, you’ll need to contact your insurance company.
When to expect your new registration certificate
DVA aims to deliver a registration certificate to you within two weeks if you are already recorded as the registered keeper and within four weeks where there is a change of keeper. Allow at least six weeks for your registration certificate to arrive before contacting the DVA. If, for any reason, DVA is unable to issue a replacement Vehicle Registration Certificate V5C(NI) the fee will be refunded.
If the vehicle requires a Vehicle Identity Check (VIC) we will not be able to issue the registration certificate until DVA Testing notify us that it has passed the Identity Check.
Replacing other documents
You may also need to replace your driving licence or MOT certificate.
If you need to replace a certificate of motor insurance you’ll need to contact your insurance company.
If you need to replace a certificate of entitlement you'll need to write to
Coleraine County Hall
An updated document will be delivered to you within six weeks.