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Take steps to prepare for flooding

Heavy rain has been forecast for some parts of Northern Ireland. You can find advice on nidirect about how to prepare for a flood or a power cut. It might be useful to take note of the Flooding Incident Line - 0300 2000 100. There is also information about what to do if your house does suffer flood damage.

Preparing for a flood

To help you reduce the impact of flooding on your home, you should:

  • have some sandbags or floodboards or plastic covers prepared to block doorways and airbricks
  • know where to turn off your electricity and/ or gas
  • move your valuable possessions to safety
  • ensure your insurance provides cover against flood damage to property
  • keep a list of useful contact numbers such as your local council, emergency services and your insurance company

You can get more details about how to prepare for a flood at the page below:

Flooding Incident Line - 0300 2000 100

Northern Ireland's Flooding Incident Line is available 24 hours a day, every day. You can report flooding problems on roads or burst water mains and blocked drains.

You don't have to decide which organisation you need to ring and you don't have to contact the Rivers Agency, Roads Service or NI Water - this will be done for you.

When you ring the flooding incident line, a member of staff will:

  • take all your details
  • contact the appropriate agency on your behalf

This is a non emergency number, so if you are in danger, call the emergency services on 999.

You can get more information about flooding at the following link:

Preparing for a power cut

With high winds forecast for some areas, power cuts could be a consequence. There are things you can do to prepare in case your electricity goes off. Get information on this page:

Insurance claims after a flood

If you are going to report flood damage to your insurance company there are certain things to remember. You should keep a record of the flood damage and any contact you have with the insurance company.

If you have different insurers for the structure of your home and your content, make sure you contact them both.

If you live in rented accommodation, the landlord will deal with the structure of your home. For content claims contact your own insurer.

You can find out more at the page below:

Risks related to flooding

Be aware of hidden dangers under the water, such as missing manhole covers, and guard against the possibility of falling into fast-flowing water.

The risk of becoming ill after contact with flood water is generally low. However, as it is not always clear whether flood water is contaminated, you should assume that it is and take appropriate precautions.

Precautions you can take

There are a number of precautions to prevent health problems if your home floods:

  • wherever possible try to avoid coming into direct contact with floodwater
  • do not let children play in floodwater
  • use rubber gloves when cleaning up
  • wash hands after being in contact with flood water, sewage or anything contaminated by these
  • wash children’s hands regularly
  • clean toys that have been in flood water with disinfectant
  • cover cuts or open sores
  • don’t eat any food that has been in contact with floodwater
  • clean all surfaces with disinfectant before any food is placed on them
  • contact your GP if you, or a relative, develops a stomach upset following flooding

More useful links