Constant Attendance Allowance

If you need daily care and attention because of a disability and you claim Industrial Injuries Disablement Benefit or a War Disablement Pension, you can claim Constant Attendance Allowance (CAA).

Who is eligible?

To be eligible for Constant Attendance Allowance, you must be claiming one of the following:

Industrial Injuries Disablement Benefit
War Disablement Pension

If you're claiming Industrial Injuries Disablement Benefit

To claim Constant Attendance Allowance, you must:

need daily care and attention (for example, home nursing or home meals)
be 100 per cent disabled according to a medical examination

You can contact Industrial Injuries Branch or your local Social Security/Jobs & Benefits office to find out whether you can get Constant Attendance Allowance.

If you're getting a War Disablement Pension

To claim Constant Attendance Allowance, you must:

need personal help for the same reasons that you get a war pension
be getting a war pension of 80 per cent or more

To find out if you're eligible for Constant Attendance Allowance, you can contact the Service Personnel and Veterans Agency helpline on:

telephone: 0800 169 2277 or
textphone: 0800 169 3458

Lines are open from 8.15 am to 5.15 pm Monday to Thursday and 8.15 am to 4.30 pm on Friday.

War Disablement Pension (people with disabilities section)

How much do you get?

You'll get Constant Attendance Allowance at one of four different rates, depending on the extent of your disability and the amount of care you need:

Rate	Weekly amount
Exceptional rate	£116.80
Intermediate rate	£87.60
Normal maximum rate	£58.40
Part-time rate	£29.20

How it's paid

Constant Attendance Allowance can be paid directly into your bank, building society, Post Office or National Savings account that accepts Direct Payment.

But if you're registered blind or need someone who cares for you to collect your money, you can be sent a cheque to cash at the Post Office.

How to claim

For industrial injury cases

You can ask the Industrial Injuries Branch or your local Social Security/Jobs & Benefits office. It is not always necessary to claim. If your assessment is 95% or more, the Industrial Injuries Branch will automatically consider your entitlement.

For war pension cases

The Service Personnel and Veterans Agency can send you claim form WPA 0003 (CAA). You can contact their helpline on:

telephone:- 0800 169 2277 or
textphone: 0800 169 3458

Lines are open 8.15 am to 5.15 pm Monday to Thursday and 8.15 am to 4.30 pm on Friday.

Service Personnel and Veterans Agency

What to do if your circumstances change

You should tell the Industrial Injuries Branch or the Service Personnel and Veterans Agency if your circumstances change. For example, if:

you go into or come out of hospital
you enter or leave a care home or care home with nursing
your spouse or civil partner goes into hospital (if you get extra money for them)
you leave the UK to live abroad permanently
Contact the Industrial Injuries Branch

How to appeal

If you're refused Constant Attendance Allowance or if you have any queries about your payment, you can ask whoever dealt with your claim to look again at their decision.

How to appeal against a benefits decision (money, tax and benefits section)

What else you need to know

If you get 'exceptional rate' or 'intermediate rate' Constant Attendance Allowance, you may also be able to get Exceptionally Severe Disablement Allowance.

You can contact the Service Personnel and Veterans Agency or the Industrial Injuries Branch for advice.

For general advice, you can call the Industrial Injuries Branch on:

telephone:- 028 9033 6206 or
textphone: 0800 220 674

Lines are open from 8.30am to 6.30pm Monday to Friday and 9.00am to 1.00pm Saturdays.