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Problems with your roads and streets

Clearing ice and snow from pavements yourself

Tips on clearing ice and snow from pavements yourself

Reporting problems with pavements and maintenance of private streets

Report dangerous paving and other obstructions to Roads Service and find out how to get a private street adopted

Street lighting and reporting a fault

Report a problem with a street light to Roads Service

Traffic lights and reporting a fault

Report a problem with a traffic light to Roads Service

Obstructions and roadworks on roads and highways

What you can do about problems with obstructions on roads and highways

Reporting a problem with potholes

What to do should you wish to report problems with potholes

Reporting a road spillage

Find out how to report a road spillage

Ice and snow on roads and streets

Find out how Roads Service goes about salting / gritting roads and streets

Roadside grass cutting

Find out about grass cutting on roadside verges

Dealing with problems with drains

What to do if you have a blocked drain and how your local authorities can help

How to claim compensation from Roads Service

This page answers questions that are commonly asked when making a compensation claim against Roads Service

Making a complaint about how a Roads Service claim was handled

Advice on how to complain about how your claim for compensation has been handled