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Guide to Driver & Vehicle Agency services

DVA - Bank and Public Holidays

Information about DVA services on bank and public holidays

Making a formal complaint to DVA

If you wish to make a formal complaint to DVA you can write, email or telephone

Claiming compensation from DVA

If things have gone wrong you may be entitled to compensation - you can find out more here

How to contact DVA, complain, or claim compensation

When things go wrong find out who to contact and how to make a complaint or claim for compensation

Data protection

Find out about the Data Protection Act 1998 - Fair Processing Notice for the Driver Vehicle Agency


DVA waiting times

Find out the waiting times for processing vehicle license and driver licence applications

National Fraud Initiative

How DVA uses your data for the National Fraud Initiative

Journey planner

 Plan your entire journey by public transport or car and get live travel information