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Digital Tachograph company cards

If your card is lost, stolen or is malfunctioning you will need to apply for a replacement card, otherwise management of your drivers hours may be affected.

Replacement of lost, stolen and damaged cards

To apply for a replacement card you need to:

  • complete form D779(NI), ‘Application for a digital tachograph company card’
  • submit your application to us along with a fee of £19
  • return damaged card

Malfunctioning cards

If your card is malfunctioning, you must return the faulty card to DVA along with a completed application form. Before you do this you should check that it is your card that is not working properly.

Checking your card has malfunctioned

Before returning your card to DVA you should confirm your card is at fault. You can do this by:

  • referring to your Vehicle Unit (VU) manual in order to check that the error being displayed on the VU is a code relating to a card error
  • trying your card in another VU that you know is working correctly  

A fee is not normally required. However, if you do not submit your malfunction card with your application, or if your card is damaged, a fee of £19 is required before your replacement card can be processed.

Please note: before returning your card to DVA you should attempt to download any data it may contain.

Exchanging your Company card

To change the name/address on your digital tachograph card(s) you need to:

  • complete form D777(NI), ‘Application for a digital tachograph driver card’
  • include at least one company card with your application form
  • Include a fee of £38.00 per card

Please note:  To change your details only one card requires amendment, you can continue to use the rest of your existing cards as normal.

Send your application to, DVA, County Hall, Coleraine, BT51 3TD.

Once produced your exchange card(s) will be sent to the company address that you noted on your application form.

Renewing your Company card

DVA will issue a ‘Application to renew your digital tachograph company card’ D787(NI), up to 90 days before your card is due to expire. If you do not receive a reminder you can use ‘Application for a digital tachograph driver card D779(NI), which may be obtained from a DVA Local Office, MOT centre or by calling 0845 402 4000.

Please note: You will need to ensure that you apply for a renewal at least 15 working days before the expiry date on your company card(s). On expiry you will be unable to lock-in, lock-out or download data. Expired cards do not need to be returned to DVA.

You, as the operator, are responsible for ensuring the renewal of your digital tachograph company card(s) prior to the expiry of your existing card(s).

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