Skip to content Accesskeys Newsroom

If things go wrong with your Child Benefit claim

Problems with your Child Benefit - where to start

Some common Child Benefit problems and what you can do to sort them out

How to complain to the Child Benefit Office

How and when to complain to the Child Benefit Office and what happens next

Appealing against a Child Benefit decision

If you don't agree with a decision made by the Child Benefit Office - how and when to appeal

You haven't received your usual Child Benefit payment

Why a Child Benefit payment might have gone astray and how to find out what's happened to your payment