Helping someone get started online

Do you know someone who would benefit from help getting started online?

Five good reasons to get online

The chances are that you know someone who’s not online. That means they are missing out on the benefits of the internet. Getting online can also save them time, money and hassle. For example:

• email can be a great way of staying in touch with family and friends, even if they’re on the other side of the world
• price comparison websites can help identify savings on household bills
• banking online can save queuing on the high street
• the internet can be a huge help when you're finding and applying for jobs
• there’s a vast range of information to help students with their research - and kids with their homework

Tips for helping someone get started online

Make it relevant

Show them how the internet can relate to something they are interested in - such as sport, history, or shopping. If people can see the benefits of getting online, they'll be more likely to make an effort.

Be patient

It may take some time and perseverence when teaching someone to use a mouse, for example. It's easy to assume the person you are teaching has basic knowledge of the internet and computers - but many people have never used a computer before. Like learning anything new - it can take time.

Go slowly

It might be best to show the basics slowly and go over them a few times so you can be sure they have understood. Also, keep it as simple as possible and avoid using jargon or complicated terms if you can.

Let them have a go

It is often said that the best way to learn is by making mistakes, so let them have a go themselves while you keep an eye on what they are doing.